Help/Support


Please note: Opentype is clearly the way the world is headed. Use it whenever possible. Click on the link that matches your operating system and format. (Give us a call or send an email if you get stuck.)

MAC USERS

Opentype into Mac OS X

NOTE: Opentype fonts come in one of two basic flavors; postscript-based opentype with .otf extensions and truetype-based opentype with .ttf extensions. Opentype fonts are inside .zip files and can be extracted without third party applications just by double-clicking them once the zip file(s) has been saved to the hard drive. If you are using a font manager like Font Book, Font Agent Pro or Suitcase please refer to their installation instructions. If you are not using a font manager then simply drag the unzipped folder into the root level (first level of your hard drive) > Library > Fonts folder.

PLEASE NOTE: Many programs do not fully support advanced typographic features available in some opentype fonts. MS Word for example, cannot access natural small caps, ligatures or alternate numerals that are available in some opentype fonts while using Quark Express 7.x or Adobe CS applications.

Mac Postscript into OS X

For maximum compatibility with older operating systems, Mac postscript fonts are inside .sit or .hqx files and must be expanded before installation. You will need the free Stuffit Expander application in order to expand .sit files. If you don't already have it, here's a link to their site: Stuffit Expander.

If you are using a font manager like Font Book, Font Agent Pro or Suitcase please refer to their installation instructions. If you are not using a font manager then simply drag the entire unzipped folder into the root level (first level of your hard drive) > Library > Fonts folder.

NOTE: Never install both postscript and truetype versions of the same font(s).

Mac Postscript into OS 8.1 - 9.2

Mac postscript fonts are inside .sit files and must be expanded before installation. Stuffit Expander was included with your operating system. If you do not have it then you might still be able to get a version from this site: Stuffit Expander. Make sure that it is compatible with OS 8 or 9. If you cannot locate Stuffit Expander for OS 8/9 then contact us and we might be able to help.

In order for Mac postscript fonts to work in OS 8 or 9 Adobe Type Manager (ATM) MUST be installed. ATM Light was included with Mac OS 8.x, 9.1 and 9.2 but NOT 9.0 (which you should not use anyway.) If ATM Light or Deluxe is not installed then the fonts will "bitmap" on screen and when printed. If you do not have ATM then the free "Light" version is all you need. Hopefully this link is still active: Adobe Type Manager.

If you are using a font manager like Suitcase, ATM Deluxe or Master Juggler please refer to their installation instructions. If you are not using a font manager then simply drag the CONTENTS of the unStuffed folder into the System Folder > Fonts folder.

NOTE 1: These operating systems cannot use fonts that are nested inside folders in the Fonts folder so be sure to use the CONTENTS of the unStuffed folder and NOT the folder itself.

NOTE 2: Never install both postscript and truetype versions of the same font(s).

Mac (or Win) Truetype into Mac OS X (not recommended)

NOTE: Though Win truetype format is supported by OS X, we do not encourage you to use it. These days we don't recommend Mac truetype either. Switch to opentype if at all possible. For maximum compatibility with older operating systems, Mac truetype fonts are inside .sit or .hqx files and must be expanded before installation. You will need the free Stuffit Expander application in order to expand .sit files. If you don't already have it, here's a link to their site: Stuffit Expander.

WIN truetype fonts are inside .zip files and can be extracted without third party applications just by double-clicking them once the zip file(s) has been saved to the hard drive. If you are using a font manager like Font Book, Font Agent Pro or Suitcase please refer to their installation instructions. If you are not using a font manager then simply drag the entire unStuffed or unzipped folder into the root level (first level of your hard drive) > Library > Fonts folder.

NOTE: Never install both postscript and truetype versions of the same font(s).

Mac Truetype into Mac OS 8.6 - 9.x

Mac postscript fonts are inside .sit files and must be expanded before installation. Stuffit Expander was included with your operating system. If you do not have it then you might still be able to get a version from this site: Stuffit Expander. Make sure that it is compatible with OS 8 or 9. If you cannot locate Stuffit Expander for OS 8/9 then contact us and we might be able to help.

If you are using a font manager like Suitcase, ATM Deluxe or Master Juggler please refer to their installation instructions. If you are not using a font manager then simply drag the CONTENTS of the unStuffed folder into the System Folder > Fonts folder.

NOTE 1: These operating systems cannot use fonts that are nested inside folders in the Fonts folder so be sure to use the CONTENTS of the unStuffed folder and NOT the folder itself.

NOTE 2: Never install both postscript and truetype versions of the same font(s).

WINDOWS USERS

Opentype into Windows Seven, Vista and XP

NOTE: Opentype fonts come in one of two basic flavors; postscript-based opentype with .otf extensions and truetype-based opentype with .ttf extensions. Opentype fonts are inside .zip files and can be extracted without purchasing a third party program. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the folder, you MUST follow the installation instructions below or we will not guarantee successful opentype font installation. As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Control Panel. NOTE: If you do not see a list of files and folders then change to the "Classic" view of the Control Panel folder.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!

PLEASE NOTE: Many programs do not fully support advanced typographic features available in some opentype fonts. MS Word for example, cannot access natural small caps, ligatures or alternate numerals that are available in some opentype fonts while using Quark Express 7.x or Adobe CS programs.

Opentype into 2000, ME, NT and 98.r2

NOTE: Opentype fonts come in one of two basic flavors; postscript-based opentype with .otf extensions and truetype-based opentype with .ttf extensions. Opentype fonts are inside .zip files and can be extracted with a free version of Winzip. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the folder you MUST follow the installation instructions below or we will not guarantee successful opentype font installation. As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Settings > Control Panel.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!

PLEASE NOTE: Many programs do not fully support advanced typographic features available in some opentype fonts. MS Word for example, cannot access natural small caps, ligatures or alternate numerals that are available in some opentype fonts while using Quark Express 7.x or Adobe CS applications.

Win Postscript into Seven or Vista (not recommended)

NOTE: We do not recommend Win postscript for Seven or Vista. SOME postscript fonts may FAIL to install because Microsoft decided to remove part of the font installer code that was present in XP and 2000. You'll have to ask them why on earth they would do this. We find it baffling so switch to opentype if at all possible. If the procedure below fails then give us a call and we can probably deal with it.

Postscript fonts are inside .zip files and can be extracted without purchasing a third party program. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the files, you MUST follow the installation instructions below or we will not guarantee successful postscript font installation. (If you read the earlier rant you'll know that we can't really guarantee it anyway but you must try this to see.) As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Control Panel. NOTE: If you do not see a list of files and folders then change to the "Classic" view of the Control Panel folder.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!

NOTE: Never install both postscript and truetype versions of the same font(s).

Win Postscript into XP

Postscript fonts are inside .zip files and can be extracted without purchasing a third party program. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the files, you MUST follow the installation instructions below or we will not guarantee successful postscript font installation. As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Control Panel. NOTE: If you do not see a list of files and folders then change to the "Classic" view of the Control Panel folder.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!

NOTE 2: Never install both postscript and truetype versions of the same font(s).

Win Postscript into 2000

Postscript fonts are inside .zip files and can be extracted without purchasing a third party program. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the files, you MUST follow the installation instructions below or we will not guarantee successful postscript font installation. As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Settings > Control Panel. NOTE: If you do not see a list of files and folders then change to the "Classic" view of the Control Panel folder.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!

NOTE 2: Never install both postscript and truetype versions of the same font(s).

Win Postscript into ME, NT, 98 and 95

Postscript fonts are inside .zip files and can be extracted without purchasing a third party program however, you may need to download a free version of Winzip in order to extract the files. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

NOTE: In order for Win postscript fonts to even be installed in these operating systems, Adobe Type Manager Light or Deluxe MUST be installed. If ATM is not installed then you will not be able to install or use postscript fonts until such time as you find and install it. All you need is the free "Light" version. It might still be downloadable from Adobe's site but who really knows? Hopefully this link will remain active: Adobe Type Manager. Once ATM has been installed, use it to install postscript fonts.

NOTE 2: Never install both postscript and truetype versions of the same font(s).

Win Truetype into Win Seven, Vista and XP

Win truetype fonts are inside .zip files and can be extracted without purchasing a third party program. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the folder, you MUST follow the installation instructions below or we will not guarantee successful truetype font installation. As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Control Panel. NOTE: If you do not see a list of files and folders then change to the "Classic" view of the Control Panel folder.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!

NOTE 2: Never install both postscript and truetype versions of the same font(s).

Win Truetype into Win 2000, ME, NT, 98 and 95

Win truetype fonts are inside .zip files and can be extracted with a free version of Winzip. Once the zip file(s) has been saved to the hard drive just double-click them and use the "Extract All" command. (Be sure to pay attention to where they are being extracted as you will need to navigate to the extracted folder later when installing the fonts.) You may need to consult the Windows "Help" files if you just can't quite figure out how extract .zip files. Call us if you get too frazzled.

After extracting the folder you MUST follow the installation instructions below or we will not guarantee successful truetype font installation. As usual, quit all open applications before installing or removing fonts.

  1. Choose Start > Settings > Control Panel.
  2. Double-click the Fonts folder.
  3. Click the File menu of the Fonts folder and select the "Install New Font" command.
  4. Locate the fonts you want to install: In the Drives list, select the drive that contains the fonts you want to install. (Usually this will be the local C Disk.) In the Folders list, navigate to the folder containing the unzipped fonts then double-click it. The fonts will appear in the "List of Fonts" window above.
  5. Click to highlight at least one font in the list. To select more than one font, hold down the CTRL key and click each font or use the "Select All" button.
  6. Make ABSOLUTELY sure the "Copy fonts to Fonts folder" checkbox is selected.
  7. Click "OK" to install the fonts. That's it, now get back to work!
  8. NOTE 2: Never install both postscript and truetype versions of the same font(s).

Licenses:

Fonts, just like all other software, require additional licensing when you want to use them on more CPUs than what the original purchase license covers. Here are some guidelines and useful info for licensing.

Basic Licensing:

Most of the fonts at Phil's Fonts are licensed to use on up to 5 CPUs (workstations) with the original purchase. However there are some foundries that have licensing for one CPU with the original purchase. When ordering fonts from Phil's you agree to the basic licensing that comes with the fonts. Any usage beyond the basics requires additional licensing.

Multi-User Licenses:

When you need to use your fonts on more CPUs than what the original license stipulates, you will need to purchase a multi-user license. Multi-user license costs are based on the number of users. The greater the number of users the less the fonts cost per CPU. Multi-user licenses are generally available in increments of 5 or more CPUs.

Site Licenses:

At some point a site license will make more sense to buy rather than a standard multi-user license. A site license will allow you to distribute the fonts to an unlimited number of users at one particular site. For large companies this can be a very cost effective way to stay legal with your font software.

Country Licenses:

This license allows for an unlimited number of users within one company in a single country. If, for example, you needed to use the fonts in your five offices in the USA, this license may be suitable.

World-Wide Licenses:

A world wide license would be suitable for a company that has multiple offices or locations. This license would allow the customer to distribute the fonts to all employees throughout the company.

Please call Phil's Fonts now to help you get on track with the correct licensing for your company. 800-424-2977 or 301-260-2280.

OS X Best Practices Guide from Extensis in PDF format:

Download this document that contains detailed recommendations and instructions that can help you work efficiently with fonts in OS X. Download PDF file

Q: I've just downloaded some fonts. How do I install them?

A: Once you download the fonts you will need to unzip or unstuff them. If you ordered Mac fonts they were sent to in a .sea or .sit file or .hqx. To unstuff a .sea file all you need to do is double click on the file and they will automatically unstuff. To unstuff a .sit or .hqx file you will need to run Stuffit Expander on the file. If you ordered PC fonts the files were sent in a .zip file. To unzip a .zip file run WinZip or a similar decompression utility on the file.

Q: How do I install my fonts after the files are decompressed?
A: Please refer to our Installation Guides.

Q: When ordering should I choose Postscript or TrueType fonts?
A: That depends on what you will be doing with the fonts. If you are going to use the fonts for print and will be sending your files for output to a service bureau or printer, you probably should choose PostScript. Most imagesetters the service bureaus and printers use are PostScript so they will prefer the PostScript fonts. In order to use Postscript fonts you must have Adobe Type Manager installed on your Mac or PC.

Q: What about TrueType fonts?
A: TrueType is a digital font technology designed by Apple Computer, and now used by both Apple and Microsoft in their operating systems. While the majority of Mac users will go with Postscript fonts, the majority of Windows users will select TrueType. TrueType fonts are preferred by web designers using Windows. TrueType fonts are directly supported by the Mac and Windows operating systems. You don't need ATM to install TrueType fonts.

Q: I ordered and installed a family of fonts but I can only see the regular weight in the font menu. What's up with that?
A: The additional weights are style linked. From the font menu select the regular weight and then from the style menu select the "B" for bold, "I" for italic or "B and I" for bold italic.

Q: I've installed my fonts but when I type something the characters appear jagged on screen. Why is this?
A: Make sure you have ATM turned on. If you're on a Mac and if you install PostScript fonts by dropping them into your system folder, make sure you dropped both the screen font suitcase along with the printer font.

Q: How many computers can I put these fonts on?
A: Most foundries licernse their fonts for use on up to 5 CPUs with the original purchase. There are a few that allow only 1 CPU with the purchase. If you are unsure about licensing fonts, please call us at 1-800-424-1977 and we'll go over your licensing needs.

Q: Can I embed my new fonts?
A: Some foundries don't allow embedding of their fonts while others allow embedding for viewing and printing only. If you wish to embed fonts in documents for others to edit, they may need to purchased a licensed copy of the font. Sometimes it's best to call us at 1-800-424-2977 for embedding issues.

Q: I have a typeface sample but I can't figure out what it is. Can you help?
A: You bet. You can fax (301-260-2277) or email (sales@philsfonts.com) us a sample. Please keep in mind when sending samples that bigger is better. So please make sure we have a good sized sample to go by.

Q: I've looked at a lot of fonts but I just can't seem to find one that will fit my needs. Can you help?
A: Even though we sell over 35,000 fonts, it's conceivable that you can't find something to fit your needs. We can help by creating a custom font to your specs. For corporate identity, new products, or to help solve licensing issues, Phil's can create something new for you.